Privacy Policy

Privacy Policy

Welcome and thank you for your interest for Secrets Of Crete, this Privacy Policy concerns the Service(s) we provide on our website and all relevant websites, mobile apps, including tablet apps, all communications with people via written or spoken media such as email or phone. The Secrets Of Crete Privacy Policy describes the information we collect through the Service(s) we offer, the way we use and disclose such information, and the steps we take to protect this information. By visiting our website or by using our Service(s), you accept this Privacy Policy.

1. Definitions

''Privacy Policy'' means the Secrets Of Crete Privacy Policy

"Client" means a customer of Secrets Of Crete

"Client Data" means personal data, reports, addresses, and other files, folders or documents in electronic from that a User of the Service stores within the Service.

"Personal Data" means all information collected by Users and Visitors of our website or through our Service (s) or Third Party Service(s) on our behalf.

"Public Area" means the area of the website to which both Users and Visitors can access without having to log in.

"Restricted Area" means the area of the website or third party service page(s) accessible only to Users and where access requires logging in.

"User" means a customer or employee or an external partner or a representative of a Customer who primarily uses the restricted pages of the Site or the Service (s) to which we provide access.

"Visitor" means an individual (not user) who uses our site but does not have access to restricted areas of the website or Service(s).

"Service(s)" means the services that Secrets Of Crete provides.

2. The Information We Collect on the Service:

2.1 User-provided information

When you use the Service (s), as a User or as a Visitor, you may provide and may collect Personal Data. Examples of Personal Data include name, e-mail address, mailing address, mobile phone number and credit card or other billing information. Personal Data also includes other information, such as the geographical area. We may collect Personal Information when subscribing to newsletters, using the Service (s), interacting with other users, or communicating with Customer Service.

2.2 ‘’Automatically Collected’’ Information

When a User or a Visitor uses the Service (s), we may automatically record certain information from the User or Visitor's device by using various kinds of technology such as cookies and web beacons. These technologies automatically collect information that may include the IP address, device type or device ID, web browser, web pages or websites that were visited before or after using the service(s), pages or other content that the user or visitor views or interacts with, dates and times of the visit, access, or use of the Service.

2.3 Integrated Services

You may be able to access or subscribe to a service provided by third parties on our behalf through the use of your email account or username and passwords. By authorizing us to connect with an integrated Service, you authorize us to access and store your name, email address(es), data of birth, gender, current city, profile picture URL, and other information that the integrated Service makes available to us, and to use and disclose it in accordance with this Policy.  Please carefully review the terms of use and privacy policies for each embedded service, before using your Services and logging in with our Service(s).

2.4 Information from Other Sources

We may obtain information, including Personal Data, from third parties and other sources other than our Services, such as our partners, advertising services, credit rating agencies or other third party services incorporated into our website. If we combine or associate Personal Data from other sources with Personal Data that we collect through the Service(s), we will manage them in accordance with this Privacy Policy.

3. How we use the information we collect

3.1 Our services

We may obtain information, including Personal Data, from third parties and other sources other than our Services, such as our partners, advertising services, credit rating agencies or other third party services incorporated into our website. If we combine or associate Personal Data from other sources with Personal Data that we collect through the Service(s), we will manage them in accordance with this Privacy Policy.

3.2 Improvements

We use the information to understand and analyze trends and usage preferences for our visitors and users, to improve services and functions. If this purpose requires data processing by Secrets of Crete, the data will be used anonymously or in aggregate form.

3.3 Communications

We may use the Visitor’s or User’s email address or other information (except Customer Data) to contact this Visitor or the User (i) customer service, to address intellectual property infringement, rights of privacy violations or defamation issues related to the Client Data or Personal Data posted on the Service or (ii) updates on promotions and events related to products and services or third party services we partner with. You may opt out of receiving any promotional announcements as described below under "Getting consent to receiving promotional or newsletters".

3.4 Cookies and Tracking Technologies

We collect information from our website(s) through cookies and similar technologies to: (i) personalize our Service, such as remembering a User or Visitor; not need to re-enter the name or email during a visit or subsequent visits. (ii) custom ads, content, and information. (iii) monitor and analyze the effectiveness of our Services and (iv) track site usage metrics such as the total number of visitors and pages viewed (v) track your listings, submissions, and status in any promotions or other activities of the Service. You can read more about cookies at

3.5 Analytics

We use Google Analytics to measure and evaluate traffic of our site and the creation of reports on its navigation. Google works independently of us and has its own privacy policy, which we suggest you read. Google may use the information it collects through Google Analytics to evaluate User and Visitor activity on our site. For more information, see Google Analytics Privacy and Data Sharing.

3.6 Interest Based Advertising

Interest-based advertising is the collection of data from different sources and different platforms in order to predict the preferences or interest of a person and to deliver to the individual through his or her computer or phone or tablet the advertisement based on his supposed preference or interest resulting from the collection of data relating to that person or others likely to have similar interests or preferences. We work with third parties to understand in what individuals are most likely to be interested in Secrets Of Crete services so we can offer them ads from third-party sites or applications. These third parties include: (i) an advertising network that collects information about an individual's interests when that person sees or interacts; (ii) advertising performance services and tools that measure the effectiveness of certain advertisements; and (iii) or tools that collect information when a person views or interacts with one of our ads. In cooperation with these third parties, we collect information about the ads we show. We use tools such as cookies, beacons and similar technologies. We may have access to databases of information collected by third parties. We, or the third parties we partner with, use the information we collect as described above to understand the different activities and behaviours of our customers or visitors to our website, identify new visitors, present personalized content, provide more useful and relevant ads. Interest-based ads may appear on third-party sites, third-party applications, search engines, or on third-party platforms. We can offer these ads for our products or services directly or through third parties. Visitors can opt out of interest-based advertising (from many - but not all) to which we or third parties participate, you can learn more by visiting the following websites: and

4. To Whom We Disclose information

We will not intentionally disclose User or Visitor Personal Data that we collect or store through our Services to third parties without the consent of the User or Visitor. We may disclose information to third parties if you accept it, as well as in the following cases:

4.1 Unrestricted Information

Any information you voluntarily choose to include in a public domain of the service, such as a public profile page, will be available to any visitor or user who has access to the content.

4.2 Service Providers

We work with third-party service providers who provide us with website, web development, application development, web hosting, support and other services for us. These third parties may have access to personal data or customer data or process personal data as part of providing these services to us. We limit the information provided to these service providers to what is reasonably necessary for them to perform their functions, their cooperation with us requires them to keep this information confidential.

4.3 Non Personally identifiable information

We may provide third parties with certain data (non-personal data) that are automatically collected or for a variety of purposes including (i) compliance with various obligations (ii) for business or commercial purposes; (iii) helping third parties understanding our Client’s, User’s and Visitor’s interests, habits, and usage patterns for certain programs, content, or functionality through the Service(s).

4.4 Law Enforcement, Legal Process and Compliance

We may disclose Personal Data or other information if required by law or in good faith if such action is necessary to comply with applicable laws, court order or governmental order. We also reserve the right to disclose Personal Data or any other information we believe in good faith to be appropriate or necessary to (i) take precautionary measures against any liability that may arise, (ii) protect ourselves or others from false, abusive or illegal actions (iv) protect the security or integrity of our Service(s) and any installations or equipment used for the purpose of the use of the Service(s), or (iii) to investigate and defend the allegations or claims of third parties; Supply of our Services, or (v) to protect our property or other legal rights, property rights or safety of others.

5. Your Choices

5.1 Access, Correction, Deletion

We respect your information, and provide you with reasonable access to the Personal Data you have provided through the use of our Service(s). If you wish to access or modify any personal data we hold about you or request to delete or transfer any information about  that we have obtained through our services or through an embedded service, you may contact us as described in ' 'How to Contact Us''. You can ask us to modify, or delete your personal information at any time. Keep in mind that changes need a reasonable amount of time; we may retain all the information you submit for backup, archiving, fraud prevention and abuse, analysis, legal obligations, or where we believe that we have a legitimate reason to do so. You may decline to share certain personal data with us, so we may not be able to offer you some of the features of the service. At any time, you may object to the processing of your Personal Data. If you believe that your privacy right provided by applicable data protection laws has been violated, please contact us using the Contact Form on our website. This provision does not apply to Personal Data that is part of Client Data. In this case, Customer Data Management is subject to the Client’s own Privacy Policy and any request for access, correction or deletion should be submitted to the Client responsible for uploading and storage such data into the Service.

5.2 Navigation Information

You can opt out of collecting information about your visit to our Website by Google Analytics using the Google Analytics opt-out feature.

Awards & Accolades



Skip the group tours, leave your rental car at your hotel and ask Joseph to accompany you on a private tour to these great spots on Crete. We did "Mystic & Rustic Crete" and "Birth of Europe".  If you are a first-time visitor he will suggest an itinerary and if you have special requests he will include those.  Without Joseph we would not have known about the local culture or the history of the area nor would we have met and chatted with the local people... Read more

"Fantastic" *****

"A great tour and experience"We spent a full day with Joseph visiting Chania, Rethymnon and an olive oil farm and we had a great time. Crete is huge so you have to make choices unless you spend a week there. We arranged this tour with Joseph discussing our options and time. Joseph was very flexible with the itinerary allowing us to customize our tour and experience the highlights of some very nice towns. Joseph was very knowledgeable and answered every question. We would definitely use Joseph again to visit the other parts of Crete that we could not get to in this visit.

Vincent, New York City

"Crete showed by Joseph is unique"The experience with Joseph showing us around Crete was absolutely unique. He is Greek and speak very good Hebrew. I don't think we would had seen and experienced half of what we did with him if we'd be on our own. He told us a lot of interesting stories about the Lassithi plateau and the area. His effortless ability to chat up with locals and involve us into conversation (with some translation, of course) was amazing. Funny enough these encounters led to further invitations (for a coffee and local drink - raki). Later on, he took us to an absolutely authentic tavern in a mountain village...

Jacky, Israel

"The secrets never die" Das erste Mal haben wir Joseph Batis mit einer kleinen Gruppe in Chania in einer Fischtaverne kennengelernt. Er sprach Deutsch, Hebräisch, Englisch, Griechisch und soweit ich es richtig vernommen habe auch Spanisch. Ich habe die Gelegenheit genutzt ihn über unsere Ausflugsziele zu befragen. Seine Hinweise und seine Kenntnis haben uns in die Welt von Kreta innerhalb kurzer Zeit eingewiesen. Wir haben Joseph für einen Tag engagieren können um uns zu begleiten. Joseph hat über 30 Jahre in Deutschland gelebt. Seit Jahren führt er private Reisetouren auf Kreta...

Robert, Germany

יוסי מסיורים בכרתים ויוון, הוא מדריך.... מקצוען, בעל יידע נרחב איש לבבי וסימפטי, טיילנו בשנה שעברה... היה פשוט מדהים כיף... כיף... כיף... ממליץ בחום למי שמגיע לכרתים ויוון להשתמש בשרותיו המעולים. תודה יוסי על הסיורים ,האוכל, הטברנות, היה תענוג גדול ! ! ! מאתנו: אורי אילש, אלי גנט, יגאל גרינשטיין, נטלי גרינשטיין, אור גרינשטיין

כל מי שעתיד לנסוע לכרתים או ליוון, אני חייב להמליץ על חבר יקר, מדריך מעולה, אדם חביב ונעים הליכות שידריך אתכם בכרתים בעברית, אנגלית וגרמנית, מה שתבחרו.... ל- Joseph Batis אתר בו תוכלו להציץ במה שיש לו להציע לכם כולל תכנון הטיול ומלונות וכו' הציון שנתנו לו 10+ שווה מאוד... ביקרנו במקומות שבחיים לא הגענו אליהם בכרתים ! לחצו על השם וכנסו לאתר ! בהצלחה.